Terms & Conditions for Complex Media

Last Updated: July 23, 2025

Welcome to Complex Media (“Company”, “we”, “our”, or “us”). These Terms and Conditions (“Terms”) govern your use of our website www.complex-media.com and our services. By accessing or using our website or services, you agree to be bound by these Terms. If you do not agree, you must stop using our website and services.


1. Use of Our Services

  • You must be at least 18 years old to use our website or services.

  • You agree to use our services only for lawful purposes and in a way that does not infringe the rights of others or restrict their use of the site.

  • You must not misuse or attempt to harm our website, servers, or networks.


2. Intellectual Property

  • All content, trademarks, logos, graphics, text, designs, and other materials available on our website are owned by or licensed to Complex Media.

  • You are not permitted to copy, reproduce, distribute, or create derivative works from any content without our written consent.


3. User Content

  • If you submit content (comments, files, project information, etc.), you grant Complex Media a non-exclusive, worldwide, royalty-free licence to use, display, and reproduce that content for the purpose of providing our services.

  • You must not submit unlawful, offensive, or infringing content.


4. Third-Party Links

  • Our website may include links to third-party websites. We do not control or endorse these third-party sites and are not responsible for their content or practices.

  • Use of third-party websites is at your own risk.


5. Payments and Billing

  • Any payments for our services must be made in accordance with the agreed payment terms on invoices or contracts.

  • All fees are non-refundable unless otherwise agreed in writing.

  • You agree to provide accurate billing and contact information.


6. Disclaimer of Warranties

  • Our website and services are provided “as is” and “as available” without warranties of any kind, either express or implied.

  • We do not guarantee that our website will be secure, error-free, or uninterrupted.


7. Limitation of Liability

  • To the fullest extent permitted by law, Complex Media shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of our services or website.

  • Our total liability for any claims shall not exceed the amount you paid us (if any) for the service in question.


8. Indemnification

  • You agree to defend, indemnify, and hold harmless Complex Media and its affiliates from any claims, damages, losses, or expenses (including legal fees) arising out of your use of our services or violation of these Terms.


9. Termination

  • We reserve the right to suspend or terminate your access to our website or services at any time, without notice, if you violate these Terms or engage in conduct that we consider harmful.


10. Governing Law

  • These Terms are governed by and construed under the laws of Dubai, United Arab Emirates.

  • Any disputes shall be subject to the exclusive jurisdiction of the courts of Dubai, UAE.


11. Changes to These Terms

  • We may revise these Terms from time to time. The updated version will be posted on this page with the revised date.

  • Continued use of our services after the changes become effective constitutes your acceptance of the revised Terms.


12. Contact Us

If you have any questions about these Terms & Conditions, please contact us: